Shipping & Returns
Your Satisfaction is Our Priority
We want you to love your Lucky You experience from the moment you click "order" to the moment you wear your new favorite outfit.
Shipping Policy
- Fast Processing: Orders are typically processed within 1-3 business days.
- Standard Shipping: Delivery usually takes 7-14 business days depending on your location.
- Tracking Provided: You will receive a tracking number via email once your order ships.
Returns & Exchanges
We offer a 30-day return policy on all unworn, unwashed items in their original packaging.
- Easy Returns: Simply contact our support team at support@luckyyou.info to start a return.
- Refunds: Once received and inspected, we will process your refund to the original payment method.
- Beauty/Wellness Note: For hygiene reasons, perfume oils and hair care products must be unopened and sealed to be eligible for return.