Frequently Asked Questions
General Questions
What is Lucky You?
Lucky You is a curated destination for women's empowerment, providing premium activewear and wellness essentials designed to help you look and feel your best.
Products & Sizing
How do I know my size?
Our activewear is designed with high-performance, stretchy materials. Most customers find our items fit true to size. If you are between sizes, we recommend sizing up for a more comfortable fit.
What materials do you use?
We use premium, moisture-wicking blends of nylon and spandex for our activewear to ensure maximum breathability and support. Our beauty products are formulated with non-toxic, alcohol-free ingredients.
Shipping & Orders
How long will my order take to arrive?
Standard shipping typically takes 7-14 business days. You will receive a tracking number once your order has been processed and shipped (usually within 1-3 business days).
Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping rates and delivery times will be calculated at checkout.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. For hygiene reasons, beauty and wellness products must be unopened and in their original packaging to be eligible for a return.
How do I start a return?
Please email us at support@luckyyou.info with your order number and the reason for your return. We will guide you through the process.